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Concierge by Vai
How Vai summarizes Concierge sessions
How Vai summarizes Concierge sessions

Get clear insights from every conversation

After each Concierge session, Vai generates a structured summary that distills the client’s key preferences, concerns, and next steps, saving you hours of manual note-taking.

What Vai captures

  • Client goals: what they’re hoping to achieve or express.
  • Preferences & dislikes: drawn from visual choices or descriptive answers.
  • Tone markers: emotional cues (e.g., confident, uncertain, excited).
  • Action points: suggested follow-ups or clarifications for the pro.

Why it matters

  • For personal stylists: instantly see clients’ fit, color, and comfort cues.
  • For interior designers: extract design direction and aesthetic themes.
  • For wedding & event planners: highlight must-haves and deal-breakers early.

How summaries work

  • Vai reviews the full Q&A transcript once the session ends.
  • Summaries are stored under the Responses tab of your Concierge dashboard or hub.
  • You can view, copy, or export summaries anytime.

Common questions

  • Is the summary visible to clients? No, summaries are internal, for your use only.
  • Can I edit or annotate the summary? Yes, you can copy the notes and edit them.
  • What if the client doesn’t finish the Concierge? Vai still summarizes partial responses and marks the session as incomplete.
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