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Concierge by Vai
Linking Concierge sessions to hubs
Linking Concierge sessions to hubs

Turn conversations into projects

When a Concierge session reveals a promising lead or a clear brief, you can link it directly to a hub. This transforms the conversation into a structured project space — keeping visuals, notes, and follow-ups together.

What linking does

  • Associates the session (and all its responses) with a specific hub.
  • Moves the client’s name, email, and preferences into the hub context automatically.
  • Allows Vai to reference those insights in future hub interactions.
  • Keeps the original Concierge record intact under “Responses.”

Why this matters

  • For personal stylists: convert intake sessions into client lookbook hubs instantly.
  • For interior designers: carry over discovery conversations into new design projects.
  • For wedding & event planners: move Q&A results into an active event planning workspace.

How to link a session

  1. Open Concierge → Responses.
  2. Select the session you’d like to link.
  3. Click Link to hub.
  4. Choose an existing hub or create a new one.
  5. Confirm to sync client data and summary.

Common questions

  • Can I unlink a session later? Yes, if you've made a mistake or the hub context has evolved, you can remove it whenever you want.
  • Does linking move the Concierge? No. It only connects the session’s data to the hub; the Concierge stays in your dashboard.
  • What if I link multiple sessions to the same hub? The more info, the better. All insights appear under that hub’s activity and are accessible to Vai for context.
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