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How Are Shrinking Homes Affecting Interior Designers?
Vanessa Quiles
May 21, 2024
interior design
The average square-footage of American homes is shrinking—what does this mean for your interior design business?
small homes, clutter, 700-square-foot living space, spacious oasis, cosy living, practical living, enjoyable living, interior design business, NY Times report, smaller homes, housing trends, John Burns Research and Consulting survey, interior designers, turbulent market, small-space living, interior design profession, shrinking homes, homeownership, financial considerations, sustainability, affordable housing, downsizing, millennial homebuyers, student debt, cost of living, downsizing trend, financial freedom, avid travellers, recent retirees, baby boomers, sustainability, Jamie Dibble, Big Interior Design Battle, shifting attitudes, environmental impact, energy costs, simplicity, smaller homes, multifunctional design, functionality, creativity, innovation, multifaceted rooms, storage solutions, furniture suppliers, Murphy Wall-Beds, Resource Furniture, Pickawood UK, bespoke furniture, client satisfaction, mindfulness, holistic design

Small homes and clutter are not synonymous. Walking into a 700-square-foot living space can (and should) feel like entering a spacious oasis with all the necessities for cosy, practical, and enjoyable living.

Bearing this in mind is now more important than ever. According to a recent NY Times report, smaller homes are the future of housing now that mortgage rates have reached a two-decade high. As a result, denser communities of duplexes and small-lot homes are on the rise. A recent John Burns Research and Consulting survey found that hundreds of architects forecast a significant decrease in their average house size.

This however, should not deter interior designers—interior design is not about how big the house is, but how you make it feel like home.

Unfortunately, though, it’s much easier said than done. Navigating the upturn in smaller canvases is nothing short of challenging for interior designers. In 2024, designers are forced to find their feet  in a turbulent market. Is there any need to hire an interior designer to decorate such a small space?

The answer, thankfully, is yes. The sharp incline in small-space living does not stem from a disinterest in a nice home. In reality, people are adjusting to the current state of the economy. Increasing housing costs, and growing populations make homeownership a reserve of the wealthy, but that doesn't mean comfortable, stylish living has to be compromised too. Simply put, interior design is not a dying profession but one ready to evolve.

There are a million reasons why an interior designer's services are just as valuable in today's market as ten years ago—the trick is convincing the public of the same and learning how to adapt accordingly. With the influx of small homes, interior designers find themselves in unfamiliar territory. How can interior design businesses adapt and cater to the shrinking homes trend? Our advice: get creative, adapt to the needs of small space occupants, and accommodate your services and practices to fit the current homeowners market.

Small space living in Stockholm. Designed by Cate St Hill.

Why are homes shrinking?

Shrinking homes do not mean shrinking opportunities for interior designers. However, it does entail catering to a new market of homeowners—homeowners eager to make their new spaces both practical and personal.

For every homeowner putting their house on the market and comprising square footage for small-space living is a million reasons to do so. From financial considerations to sustainability issues, there is plenty of conversation to be had surrounding the benefits of owning a small home. For an interior designer, walking away from every one of these small-space projects with a sense of fulfillment and satisfaction—for both you and your client—is priority. Understanding the motivations behind this trend is key. For just a moment, let’s put ourselves in the shoes of these down-sizers.

Millennials, a generation riddled with student debt, are running on a treadmill. It's hard to get ahead when the cost of living is increasing at a faster rate than average income, according to a 2022 Economics Observatory report. In short, its no surprise that this generation of homebuyers are downsizing—for many, smaller homes are the only affordable way to get on the property ladder in the current housing market. For others, opting for small-space living offers financial freedom and a means to indulge in their passions—a generation of avid travellers and social butterflies still need a cosy place to call home. Recent retirees also make up a majority of tiny house owners globally. Smaller homes are more affordable and easier to maintain for older individuals or couples who no longer need the excess space. Naturally, comfortability and accessibility are key to making a baby boomer's house feel like a long-term home. But, they can't achieve this on their own.

Jamie Dibble, longtime artist and Channel 4's Big Interior Design Battle finalist, has witnessed this trend trickle its way into the interior design industry firsthand, and in fact attributes much of the shrinking homes trend to our collective shifting attitude to sustainability, "The way we live these days is changing all the time. I think there's a few different reasons people are opting for small space living… our effect on the environment is  becoming more and more important to people and I think this is forcing us to take a long hard look at how we live, how wasteful we can be and what we can do better. Not to mention the cost of energy these days are all over the place- let's face it, winters can be harsh but no harsher than the cost of heating a big old house!"

Regardless of reasoning for living in a smaller square footage, small home dwellers share a common desire for a simpler life and a beautiful home. How can an interior designer make their homes reflect this feeling of simplicity to make themselves desirable in the new housing market?

How does less become more?

Small spaces need big thinking. To make interior design services valuable in the current housing market, creativity and innovation must be an integral part of the offering.

With small-space living comes new demands. A small room cannot be designed in the same way that a grand and spacious one is. According to Jamie, the key to making smaller rooms work is seamlessly combing comfort and function, "Creating really smart, functional designs for these multifaceted rooms without compromising on the beauty of the overall design is really important."

Functional design requires a defined understanding of the desired function of the space, which is why Jamie stresses that despite the quicker turnaround of small projects, a deep understanding of your clients is still of paramount importance—perhaps even more so compared to a larger project!

Whilst Jamie might be taking on an increasing number of clients living in smaller spaces, they certainly don't come with less baggage—Jamie observes, "One thing that hasn't changed is our love of stuff!" If there's one thing Jamie's years of experience have taught him it's the importance of finding unique and hidden storage opportunities in every room.

Working with limited room and storage space makes capturing the flow and feel of a home tricky. In a small home with limited space, Jamie explains that all rooms need to be multifunctional, "While smaller properties can be beautiful, it does mean each of the rooms now need to work that much harder to be functional. Creating really smart, functional designs for these multifaceted rooms without compromising on the beauty of the overall design is really important. That's been my biggest challenge lately! "

If rooms themselves have multiple functions, so too must the furniture within them. Finding the right manufacturers can make or break a project. Without innovative furniture, interior designers cannot deliver clients the pretty yet practical homes they are searching for. Thankfully, a plethora of manufacturers have responded to the demand for furniture pieces that are customisable, multi-purpose, and adaptable.

Furniture suppliers perfect for small homes:

  • Murphy Wall-Beds. Murphy Wall-Beds is a U.S. based company that manufactures durable, high-quality fold-away beds. All of their designs are multifunctional and customisable to fit all needs.
  • Resources Furniture. Resource Furniture specialises in multipurpose design. From wall beds, to seating, the company sells furniture that maximises space, offers storage solutions, and transforms any space into a functional room.
  • Pickawood UK. Pickawood is a UK-based manufacturing company that makes bespoke and dynamic furniture for all spaces. Designers can choose from a preselection of adaptable furniture or order made-to-measure shelving, cabinets, closets, wardrobes, and tables.
Bespoke furniture for smaller spaces, designed and made by Pickawood.

Our personal space and what we call home is directly reflected in how we live and feel. Creating a space that is not cluttered and supports mindfulness is key to making a small home work. When designing smaller houses, a holistic and creative approach to design can ensure client satisfaction and wellbeing.

Small homes = opportunity not restriction

A good interior designer possess a love for beauty, a knack for functionality, and an intuition for  client-centric design.

As the housing market shifts towards denser communities and downsized homes, the spirit of adaptability that defines the interior design industry is what will keep design businesses afloat.

Small home dwellers share a common desire for simplicity and beauty in their living spaces. This presents interior designers with the chance to reimagine their approach and offer innovative solutions that maximise functionality without compromising on aesthetics.

By understanding the motivations behind the trend towards smaller homes and embracing creativity and innovation, interior designers can thrive in this evolving market and create beautiful and practical living spaces in even the smallest of homes.

Capturing Fluidity With Colombia Everett
Megan Hill
May 17, 2024
No items found.
We delve into the design process of Colombia Everett—a jewellery designer inspired by the movement of water.
colmbia everett, studio agaea, studio agaea jewellery, jewellery design, jewellery designer, jewellery design process, how to make jewellery, jewellery collection inspiration, ring design concept, jewellery design concept

The pathway of water, the curvature of ancient wooden statues, the human body—in all these abstract forms, Colombia Everett sees a shape that can be traced, printed, assembled, polished, and worn as an ornate piece of jewellery.

Colombia Everett is a material librarian, product designer, and the founder of Studio Agaea—a brand exploring the intersection of digital and traditional craftsmanship through fine silver jewellery pieces.

Studio Agaea's debut collection, Naiads, takes inspiration from the fluid spirit of the water nymphs of ancient Greek mythology. Every Studio Agaea piece is a labour of love, meticulously designed and handcrafted by Colombia Everett herself, the process of which she intentionally lays bare to the end wearer.

We spoke to Colombia about her respect for craftsmanship, developing sustainable practice, and the beauty to be found in "imperfection".

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On craftsmanship

Studio Agaea in three words: Process. Texture. Connection.

Jewellery making is a traditional technical craft that can be enhanced by different design mediums. My design practices are derived from a speculative, multidisciplinary approach. I consider myself a material-first designer, having completed my master’s in material design and working as a material librarian at an architectural firm. For me, having a deep understanding of the materials I am working with enables me to explore and stretch the limits of design with the material.

By approaching design digitally, with 3D rendering, I can experiment with forms and shapes not readily possible with traditional jewellery techniques. The freedom of the tools allows for more risk-taking that explores the limits of possibilities, operating on the edge I can use the 3D printing to evaluate the feasibility of my designs.

My designs are heavily influenced by the process. I actualise them using Blender—a 3D mesh software—and to me, it is like modelling in clay, but with the opportunity for extreme precision. The software imparts on the design process an experimentalism and organic fluidity that is especially similar to clay. Printing the pieces in 3D adds a topographical texture which enhances the fluidity of the pieces. The jewellery forms encourage connection, the open structure exposes the skin allowing the wearers' skin to act as the gems.

The IO pendent - as seen in the Naiads collection at Studio Agaea.

On imperfection

I want my pieces to hint at how they were made, when I think of traditional craftsmanship, the identity of the craftsman is evident. It can tell the story of how the piece was made. I associate perfect finishes with mass manufacturing, which of course is fine but I want to celebrate and tell the story of the entire making process, and it's the 'controlled imperfections’ that give my pieces their individuality.

I love the idea of Wabi Sabi, the centering of transience and imperfections in life. I believe perfection is somewhat unnatural and that translating the beauty of nature into these pieces requires an openness to imperfection. The jewellery being imperfect allows them to be one with the wearer, in contrast to perfection that can only exist separate from the person. I want my work to become an element of the wearer.

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On Silver

I have always preferred silver in the jewellery I wear, so my first collection leaned heavily into it. Despite this, I am very open to using gold as I progress with future collections. I find that they convey very different feelings, the silver feeling far more fluid and watery than the gold which made it more suitable for Naiads. Metals are very interesting to work with and are extremely versatile, they can take any form when worked correctly. I love the way the casting can capture the entirety of 3d prints and all the design intricacies.

The Orbit pendent -  as seen in the Naiads collection at Studio Agaea.

On influence and inspiration

for its design influences. The softness and abstract structures are translated into fluid curved textures that emulate the female form. I think the female body should be celebrated and I admire how we have interpreted it over and captured its beauty. I wanted to pay homage and create a new interpretation that can also be worn on the female body. I also found inspiration in ancient Minoan wooden statues. The forms of these pieces are simple but emotive and playful.

I would say I’ve subconsciously been influenced to be open to different aesthetics. Direct exposure and immersion [to different cultures] has led me to adopt and build on the elements that surround me—it is like learning a language, you can only truly understand if you are surrounded constantly, and then slowly one's accent changes to become like those around you.

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On sustainability

Sustainability has always been a driving force in my design principles and played a major part in my studies. However, I am aware that not all elements are perfect. I am investigating alternative filaments that can be used for pre-casting prints, but I use recycled silver for my pieces and this contributes to a circular economy and ensures the silver finds a new purpose. Ultimately though jewellery is designed to last, and can be passed on to another home down the line.

Ripple rings -  as seen in the Naiads collection at Studio Agaea.

On the future

Jewellery is just one aspect of design that I want to explore. I think of Studio Agaea as a design studio that currently uses jewellery as its primary design vehicle. I hope to expand to working on product and furniture design within the high-end/luxury market, using new materials that have zero impact on the environment.

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Learn more about Studio Agaea on their website and discover upcoming collections on Instagram.

How to Improve Client Communication In Your Wedding Business
Sophia Angel Lou Quiachon
May 6, 2024
No items found.
Say "I do" to Visualist for effective client communication.
client communication, Client communication strategies, Effective communication in weddings, Building client relationships, Wedding planner communication, Client satisfaction, Wedding client management, Personalised communication, wedding business, wedding planner

Clear communication is the cornerstone of a successful planner-client relationship in the wedding industry. Each wedding is unique, demanding transparency for a smooth experience.

Today, leveraging digital tools is key. Features in wedding planner CRM systems enhance responsiveness and transparency. From project management tools like Trello to messaging apps like Slack, these tools streamline communication.

This article covers essential topics:

  • Effective client communication strategies for wedding planners
  • Is email still effective?
  • Automating communication with client communication software

Ready to optimize your wedding business's client management? Let's dive in.

What constitutes effective communication for wedding planners?

Good communication isn't just about conveying information—it's about collaboration. Clients share their wedding vision, you offer expertise, and together, you transform ideas into reality.

How can you ensure effective client communication? Here are three key indicators:

  • Timely and consistent: Respond promptly, schedule regular updates, and maintain consistent contact to provide ongoing support and prevent misunderstandings.
  • Personalized: Tailor your communication to each couple's preferences. Address them by name, reference specific details from consultations, and customize recommendations to align with their unique style.
  • Meaningful and professional: Maintain a professional demeanor while demonstrating genuine care. Actively listen, show empathy, and address clients' emotions and concerns.

Remember, communication is a dialogue. Foster open channels where clients feel heard and valued. Encourage their input, listen attentively, and integrate their feedback into the planning process seamlessly.

Is email still the best tool for wedding planners?

Email has long been the go-to for wedding planners to share details, track conversations, and document decisions. However, in today's fast-paced world, it might be holding back efficient collaboration between planners and clients.

Why is that?

Research by Microsoft highlights that employees spend up to 8 hours weekly on emails—almost 2 hours daily, a significant chunk of time for busy wedding planners.

The issue lies in email overload. Important messages can get lost in cluttered inboxes filled with promotional emails. It's frustrating to sift through dozens or even hundreds of irrelevant emails before finding client inquiries or sending crucial updates.

Moreover, email threads often sprawl into chaotic, lengthy chains that make it hard to locate specific details or track tasks efficiently. While organizing folders or starring emails can help, managing emails manually is time-consuming and prone to oversight.

Despite its longevity and reliability over the decades, email isn't evolving as swiftly as AI-driven alternatives. Embracing modern client communication software tailored for wedding planners—like CRM systems—can streamline interactions, ensuring faster responses, organized workflows, and enhanced client satisfaction.

Beyond email: Enhancing client communication with digital tools

While email has been a stalwart in wedding planning, today's couples desire a more interactive experience. It's time to explore cutting-edge project management tools to revolutionize client communication.

Why embrace digital tools now?

  • Streamline idea sharing. Digital platforms facilitate easy sharing of ideas, inspirations, and visuals between planners and clients. For instance, clients can share inspiration folders, and you can send regular progress updates effortlessly.
  • Focus discussions. Organized tools keep discussions targeted on crucial details like floral arrangements, venue layouts, and color schemes, ensuring everyone stays aligned.

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Visualist's sticky notes feature keeps client and professional on the same page. Learn more.
  • Automate reminders. Advanced tools feature automated reminder and messaging systems for meetings and deadlines, reducing manual follow-ups and maintaining smooth operations.
  • Reclaim productivity. By automating routine tasks, you free up time for focused planning, fostering creativity and preventing burnout among planners.

Wedding planners, elevate your client communication game!Clear and effective communication is key to successful wedding planning. Prioritize timely updates, personalized interactions, and open dialogue to foster trust and satisfaction.While email has been a staple tool, its organizational challenges and time constraints no longer meet the demands of modern wedding planning. Embrace digital solutions like wedding planner CRM and client communication software to streamline idea sharing, focus discussions, and automate reminders and messaging.

Why Interior Designers Should Invest in Project Management Software
Sophia Angel Lou Quiachon
May 2, 2024
interior design
business admin
Streamline operations, enhance client communication, and improve business efficiency for your interior design business all with the help of a project management tool.
Interior design business, Interior designer, Project management software, business efficiency, Client collaboration, Client satisfaction, Software integration

Effective project management binds an interior design business. Apart from timelines and budgets, it ensures exceptional client service.

Successful interior design firms use project management software to streamline tasks like scheduling and communication. This frees up time for creative work.

Considering project management software for your business?

Here's what we'll explore:

  • Benefits of efficient project management in interior design
  • Enhanced efficiency and client experience with project management software
  • Factors to consider when choosing interior design project management tools

The role of an interior designer

Running a successful interior design business requires more than design skills. As a business owner, you must master:

  • Financial management. Track expenses, adhere to budgets, issue accurate invoices, and analyse profitability.
  • Communication. Engage effectively with clients and vendors for satisfaction.
  • Scheduling. Plan projects, allocate resources, and manage tasks to avoid delays.
  • Marketing. Build a strong brand online to attract clients and stand out.

Many designers hire assistants or invest in project management software to handle growing responsibilities efficiently.

Increasing advancements in AI mean the software available to interior designers is ever evolving.

As it stands, here are some of the main benefits of incorporating a project management software into your interior design business...

Enhanced business efficiency

Project management software provides a centralised platform for managing tasks, timelines, and resources. Interior designers can allocate tasks efficiently, track progress in real-time, and identify potential bottlenecks to optimise project efficiency and productivity.

Easy client communication

With features such as messaging, file sharing, and task assignments, interior designers can easily communicate project updates, share ideas, and solicit feedback from clients. A project management software allows your client to feel informed and involved from concept to completion.

Efficient file management

Project management software allows you to organise project files, store important documents, and maintain a structured timeline of project milestones and deadlines. This helps in reducing clutter and minimises risk of losing important files.

Improved time management

Project management software provides tools for scheduling and tracking progress. Interior designers can create detailed project schedules, set deadlines for each task, and monitor progress.

Increased client satisfaction

The smoother the workflow and communication, the happier the clients! By involving clients in the design process and keeping them informed every step of the way, designers can build trust, manage expectations, and ultimately deliver results that meet or exceed client expectations.

Four factors to consider before investing

Each designer's needs vary, so choosing the right project management system for your interior design business is crucial. Here are key factors to consider:

Cost

Evaluate affordability and long-term value of software with tiered pricing plans.

Scalability

Ensure flexibility to expand with project complexity and team size.

Integration

Choose software that integrates smoothly with existing tools.

Training and Support

Provide resources like tutorials and reliable customer support for optimal software use.

Investing in project management software for your interior design firm?

Operating an interior design business involves managing finances, coordinating clients and vendors, and more. Streamline these challenges with effective project management software.

Before investing, weigh these factors: cost, scalability, integration, and training/support. Choose software that fits your budget, scales with your business, and integrates seamlessly with your existing tools.

Do What You Love With Someone You Love: Meet The Founders of Coulee Creative House
Megan Hill
April 29, 2024
wedding planning
Best friends Megan and Olivia are re-defining the world of weddings, and what it means to be co-founders too.
Entrepreneurship, Creative collaboration, Startups,Passion projects, Relationship dynamics, Small business success, Creative industries, Partnership dynamics, Work-life balance, Creative synergy

Olivia Steingraber and Megan Kronser are the co-founders of new wave wedding and event consultancy,  Coulee Creative House. Before that, they were impromptu co-planners of their friend's wedding. Before that, they were simply best friends.

Friends to co-founders is not an unusual story, but a heartwarming one all the same. What is entirely unique is the pair's approach to event planning and their method of weaving a distinctly modern style with the traditional beauty of weddings.

We spoke to Olivia and Megan about their journey into the wedding industry, the joy of building a business with your bestie, and the creation of Coulee Creative House—"a home for celebrating all things beautiful!"

Olivia Steingraber and Megan Kronser - co-founders of Coulee Creative House.

How did Coulee Creative House come to be?

The journey into wedding planning began unexpectedly for us, sparked by the impending nuptials of our dear college friends back in the fall of 2021. At that time, Megan was immersed in project management for a company in  New York, while Olivia had always harboured a keen eye for design.

As our friends deliberated over the perfect timing for their big day, we found ourselves naturally stepping in to offer our assistance. Megan seamlessly transitioned into the role of the day-of coordinator, leveraging her organisational skillset, while Olivia's innate talent for design flourished as she took charge of creating floral arrangements and crafting the aesthetic vision for the event.

The experience was transformative, yet challenging. In the whirlwind leading up to the wedding, we poured our hearts into assisting a dream day for our friends,, from coordinating logistics to transforming a simple pavilion into a reception venue. As the night before the wedding approached and exhaustion threatened to overwhelm us, we found ourselves lying awake, fuelled by adrenaline, staring at the ceiling, pondering the question: "Were we made for this?"

In that moment, through the chaos and excitement, clarity dawned. The joy of creating something beautiful, the satisfaction of seeing our efforts come to fruition, and the deep sense of fulfilment we derived from helping our friends celebrate their love—it all resonated with us on a profound level.

From that night onward, there was no turning back. Our journey into the world of wedding planning had begun, ignited by an opportunity and fuelled by our passion for creating memorable experiences. Looking back, we are filled with gratitude for that pivotal moment and the path it set us on—a path where we have found not only a profession but a purpose, and where we continue to build our business surrounded by the people we love.

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From best friends to business partners—how has your relationship evolved?

Going from childhood besties to business partners has been quite the journey for us. I mean, we've practically been best friends since we were seven, so you can imagine the evolution of our friendship over the years has been pretty remarkable.

What's really cool about our dynamic is that while we share the same overarching goals and dreams, our individual strengths and skill sets couldn't be more different. Liv's the visionary, the creative powerhouse who's always buzzing with new ideas and thrives on making connections. Meanwhile, Megan is more of the executor, the one who thrives on organisation, creating systems and seeing projects through to completion.

Our partnership really started taking shape back in high school when we found ourselves teaming up on community projects and co-leading various clubs. Looking back, those early collaborations were like the training ground for what was to come. They laid down the foundation for us to seamlessly transition from being a dynamic duo as young teenagers to tackling bigger ventures together in the world of business.

Sure, there have been bumps along the road, like any partnership, but we've learned how to navigate those challenges by playing to each other's strengths and communicating openly. It's all about finding that balance between our shared vision and our individual strengths, and I think that's what makes our partnership so strong.

A Coulee Creative House bride.

What advice would you give to other best friends considering going into business together?

First and foremost, make sure you're on the same page when it comes to values. Having common values that you both hold dear is like having a compass that keeps you grounded and rooted in truth, especially when things get tough.

Next, be prepared to put in the work—both in and out of the business. Building a successful partnership requires effort, communication, and a whole lot of patience. But it's not just about the business stuff; it's about nurturing your friendship too. Take time to laugh together, support each other's personal endeavours, and just enjoy each other's company outside of the business realm.

And finally, carry love, joy, and patience in your hearts. It might sound cheesy, but trust us, these qualities are like the secret sauce that keeps your partnership strong. Celebrate each other's successes, lift each other up during the tough times, and never lose sight of the joy that comes from doing what you love together.

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What sets Coulee Creative House apart from traditional wedding planning services?

What sets Coulee Creative House apart from traditional wedding planning services? Well, it all boils down to our commitment to connection and understanding.

At CC House, we're not just about checking items off a wedding planning checklist. We're all about getting to the heart of what our couples truly want and need for their special day. That means taking the time to really connect with them, to understand their vision, their values, and their dreams. We want to be more than just planners; we want to be partners in bringing their unique love story to life.

But that's not all. We're also laser-focused on meeting the needs of Gen-Z brides. We understand that today's couples have a whole new set of expectations and priorities when it comes to their weddings. They want experiences that are authentic, inclusive, and reflective of their personalities and values. And that's exactly what we're here to deliver.

So, whether it's our dedication to deep connection or our focus on serving the needs of the modern bride, Coulee Creative House is rewriting the playbook when it comes to wedding planning. Because we believe that every love story deserves to be celebrated in a way that's as unique and beautiful as the couple themselves.

A wedding concept board in the making.

How do you want your clients to feel?

Above all, we hope our clients feel at ease and truly excited for the present moment and the season ahead. Whether it's the anticipation of their big day or the joy of bringing their vision to life, we want them to feel a sense of excitement and possibility in every interaction with us.

Ultimately, our goal is to make our clients feel seen, understood, and cared for. We want their experience with Coulee Creative House to be not just about the end result, but about the journey itself—a journey filled with connection, creativity, and unforgettable moments.

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How did you begin to craft your brand identity?

Our brand identity isn't just about looking cool—it's a reflection of who we are and what we stand for. From the get-go, we knew that our personal brand and values would be at the core of everything we do. We wanted our branding to feel like an extension of ourselves, authentic and genuine.

But we also knew that to truly connect with today's audience, we had to stay ahead of the curve. That's why we made it our mission to understand what Gen-Z wants and needs. We're constantly strategising and innovating, keeping our finger on the pulse of emerging trends and cultural shifts.

As a creative agency, we're not just followers of trends; we're trendsetters. We're always pushing the boundaries, experimenting with new ideas, and providing inspiration to anyone who comes across our content. Whether it's through our vibrant visuals, our engaging storytelling, or our innovative approach to problem-solving, we want our brand to be a source of inspiration and excitement.

So, when it came time to craft our brand identity, we didn't just look outward for inspiration—we looked inward. We tapped into our own passions, values, and vision for the future, and let that guide us in creating a brand that's distinctly fresh, forward-thinking, and uniquely us.

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What's next for Coulee Creative House?

While our focus right now is on wedding coordinating, planning, and floral design, we have dreams of the evolution of CC House. One of our key strategies for evolution is through content creation. We believe in the power of storytelling and inspiration, and we're committed to leading the industry with trend-forward content that captivates and delights our audience.

Drawing on our background in marketing, we're uniquely positioned to create content that goes beyond the traditional boundaries of wedding planning. Our goal is to offer a holistic approach to wedding preparation, providing resources and advice that cover everything from styling tips to wellness practices. We want to be a trusted source of information and inspiration for brides at every stage of their journey.

But our vision doesn't stop there. We're also exploring new avenues for growth and innovation, constantly pushing the boundaries of what's possible in the world of wedding design and planning. Whether it's through new services, collaborations, or innovative approaches to client experiences, we're committed to staying at the cutting edge of our industry.

In short, our journey is just beginning, and we're excited to continue evolving, innovating, and inspiring couples as they embark on the adventure of a lifetime.

From best friends to co-founders of Coulee Creative House.

Follow Megan and Olivia's journey on Instagram and be sure to bookmark the Coulee Creative House website (coming soon!)

How To: Invoicing and Billing For Interior Designers
Sophia Angel Lou Quiachon
April 26, 2024
interior design
business admin
Efficient payment is essential to the health of your design business—invest in a tool to help you manage it.
automated accounting, QuickBooks for interior designers, accounting tools for interior designers, financial management, bookkeeping, invoicing, budgeting, expense tracking, financial software for interior design professionals

You didn't become an interior designer to handle admin. But to run a successful interior design business, you need to mix creativity with commerce.

Invoicing and billing clients can be a hassle. Yet, collecting payments and tracking finances is vital to keep your business afloat.

Luckily, digital tools can help you manage client accounts, create invoices, and collect payments. These tools use automation and AI to make your finances run smoothly, freeing your time for creative work and client relationships.

This article will explore:

  • How efficient invoicing and billing boost a successful interior design business.
  • How smart software helps manage payments and finances.
  • Automated accounting tools for interior designers.

What efficient accounting means to an interior design business

Consistent income is crucial for a successful interior design business. Invoices must be sent and paid on time.

It’s easy to get overwhelmed with tasks and struggle to create invoices or chase payments. But what if you didn't have to? Accounting tools for interior designers can track your finances in the background.

Without the stress of missed or delayed payments, you can focus on growing your business and delivering top-notch services to clients. It’s a win-win!

Invoicing and billing tools for interior designers

A popular tool for interior designers is QuickBooks. This user-friendly automated accounting software manages bookkeeping, invoicing, expense tracking, and more.

How to use Quickbooks for your interior design business:

  • Smart expense tracking. QuickBooks helps you track project expenses effortlessly. From fabric purchases to contractor fees, it keeps you on budget and highlights cost-saving areas, boosting profitability.
  • Profit maximisation. Create detailed estimates, track project costs in real-time, and generate financial reports with QuickBooks. Identify undercharging areas and refine your pricing strategy to ensure healthy profit margins.
  • Tax efficiency. Tax season is stressful for many interior designers. QuickBooks organizes your business income and expenses automatically. Come tax time, you'll have all the necessary documents, simplifying the process and potentially reducing your tax burden.
  • Healthier finance management . With these benefits, you gain a solid grip on your business's financial health. Make informed decisions, invest strategically, and plan for future growth.

Interior designers, should you invest in an automated invoicing software?

In interior design, efficiency is key to success. Automated invoicing software is essential for streamlining operations and boosting productivity.

With automated invoicing, interior designers can ditch tedious manual processes. Generate and send invoices with a few clicks, freeing up time for creativity and client satisfaction. This software ensures billing accuracy and consistency, reducing errors and avoiding disputes with clients.

Automated invoicing software saves time and reduces admin tasks. It also enhances your professional image with polished, branded invoices. Tracking payments and managing finances becomes easy, offering insights into your business's financial health for informed decisions.

In today's competitive market, automated invoicing software is a necessity for interior designers aiming to thrive.

Interior Design File Organisation Made Easy
Sophia Angel Lou Quiachon
April 26, 2024
interior design
business admin
That growing mess of client documents, questionnaires, reference imagery, and moodboards —we're going to fix that.
Interior design client files, Interior design file organisation, Dropbox for interior designers/interior design projects, Client file management tips, organisation for interior designers, Organising design projects efficiently, Dropbox folders for interior design clients, Simplifying client file access, Interior design project, interior design business, client collaboration, client relationships

"Where did I save that [insert very important client file here], again?" If you're an interior designer who often asks yourself this question, you're in need of a better client file management system.

As the owner of your own interior design business, managing multiple roles is key. Organizing each client efficiently not only enhances their experience but also boosts your business's long-term success.

If you excel in design but struggle with organization, investing in a digital client portal can streamline client file management and relationships.

In this article we'll explore...

  • How a digital file library can help you organise your interior design business
  • Why efficient client file management is important to the success of your interior design business
  • The most popular client file management tools for interior designers

Why should you organise design projects efficiently?

For interior designers, a well-organized file system is crucial for a smooth workflow and satisfied clients. It simplifies client collaboration and file access, allowing you to spend more time on what you do best—designing!

Benefits of Using Digital Tools to Manage Interior Design Files

  • Collaborate in Real-Time: Digital platforms, like a client portal for interior designers, provide a central location for all project files, notes, and discussions. This makes it easier for team members, regardless of time and distance, to access information, stay on the same page, and collaborate in real-time.
  • Keep Files Secure: Reputable digital platforms offer robust security features to protect sensitive project data. Automatic backups ensure information isn't lost in case of technical mishaps.
  • Improve Client Relationships: Digital platforms give clients a clear view of the design process through a project portal. Good organization impresses clients and reassures them that everything is running smoothly at the right pace.

Client file management tools for interior designers

A popular file management system used by interior designers is Dropbox. As a leading cloud storage solution, Dropbox offers a secure and centralized space to store, access, and share all your business and design files, from initial sketches to invoices.

Three ways in which interior designers use Dropbox for interior design file organisation:

Client contract and onboarding

One of the most crucial stages of interior design is formalizing agreements and onboarding clients. Traditionally, this process is cumbersome, involving multiple emails, document revisions, and physical paperwork.

Share contracts with clients easily with Dropbox.

Dropbox simplifies this process by providing a unified hub for your contract templates and welcome kits. Create dedicated Dropbox folders for interior design clients, where you can securely store all relevant documents, including contracts, invoices, and project briefs. Share a link with new clients for easy access, review, and e-signing, ensuring you won't have to chase signatures or misplace documents.

Interior design file organisation and storage

With Dropbox, designers can create a structured folder hierarchy tailored to their workflow. Folders can be categorized by project name, client, room, or design phase, creating an easy-to-follow framework for storing and accessing files. This ensures that files are neatly organized and easy to locate, even as projects evolve and expand over time.

Not sure how to start? Organize your Dropbox folders for interior design clients using this structure:

  • Projects: This will house all your client project folders, client information, design documents, mood boards, and anything related to the projects you are working on. Inside, create subfolders for each client project for ease of access.
  • Templates & Resources: Store reusable documents and design assets here, such as contracts, AutoCAD blocks, presentation templates, and more.
  • Marketing & Branding: Keep your marketing materials and brand assets. This includes your logo, branding files, marketing materials, and portfolio samples for proposals.
  • Admin & Finance: Store business-related documents and financial records. This includes tax documents, receipts, business policies, and contact information for vendors and clients.

Creative collections and inspiration

Interior design is as much about creativity as it is about functionality. Dropbox's flexible platform enables designers to organize their creative collections in a way that best suits their needs.

Collections can be organized by style, color scheme, or project theme, helping you create the best structure for organizing inspiration. These collections serve as virtual mood boards, where designers can gather ideas, reference materials, and design references, and share them with clients or other vendors as needed.

TLDR: invest in a digital software to help you manage client and design files efficiently

A project management software acts a centralised hub for all files, it promotes real-time client collaboration and simplifies client file access for interior design businesses.

Three ways to use a client file management system:

  • Store contract templates and welcome kits in one folder for easy editing and sharing.
  • Implement a tailored folder hierarchy to allow for better search and recall.
  • Compile inspiration photos or documents in a digital library for on-the-go inspiration.
How To Cut Costs in Your Interior Design Business
Sophia Angel Lou Quiachon
April 26, 2024
interior design
business admin
Learn how to minimise costs and maximise profitability for your interior design business.
reduced overheads, increased profits, improve cashflow, reduce costs, interior design business, interior designer

Running an interior design business can be creatively fulfilling, but managing expenses is crucial for long-term success. By reducing overheads, you can increase profits and improve cash flow, allowing you to invest more in your business and provide exceptional service to your clients. In this article, we'll explore practical strategies to help you streamline your operations and minimise costs while maximising profitability.

Here's what we'll cover:

  • Understanding the importance of reduced overheads
  • Practical tips to cut costs and increase profits in your interior design business

Let's dive in and discover how to make your interior design business more financially efficient.

Reducing Overheads to Boost Profits

Assessing Your Current Expenses

Before you can effectively reduce overheads, it's essential to understand where your money is going. Take a close look at your expenses and identify areas where you can make cuts or find more cost-effective solutions. This might include:

  • Reviewing your monthly bills and subscriptions to identify any unnecessary expenses.
  • Negotiating with suppliers for better rates or discounts on materials and services.
  • Assessing your staffing needs and considering alternatives such as outsourcing or hiring freelancers for specific projects.

Optimising Your Workspace

Your workspace is a significant contributor to your overhead costs, so it's essential to make sure it's working for you. Consider the following tips to optimise your workspace and reduce expenses:

  • Downsizing to a smaller office or co-working space to save on rent and utilities.
  • Investing in energy-efficient appliances and lighting to lower electricity bills.
  • Implementing remote work policies to reduce the need for office space and commuting costs.

Increasing Efficiency in Your Operations

Streamlining Your Processes

Efficiency is key to reducing costs and maximising profits in your interior design business. Streamlining your processes can help you save time and money while delivering exceptional results to your clients. Here are some ways to improve efficiency:

  • Standardising your design processes to eliminate unnecessary steps and reduce project timelines.
  • Investing in project management software to keep track of deadlines, budgets, and client communication.
  • Outsourcing repetitive tasks such as administrative work or bookkeeping to free up time for more profitable activities.

Embracing Technology

Technology can be a powerful tool for reducing overheads and increasing productivity in your interior design business. Consider incorporating the following tech solutions into your workflow:

  • Design software that allows you to create 3D models and visualisations more efficiently.
  • Online collaboration tools for sharing files, communicating with clients, and managing projects remotely.
  • Accounting software to streamline invoicing, expense tracking, and financial reporting.

Improving Cash Flow and Financial Management

Managing Cash Flow

Effective cash flow management is essential for the success of any business, including interior design firms. By optimising your cash flow, you can ensure that you have enough money to cover expenses, invest in growth opportunities, and weather any financial challenges that may arise. Here are some tips for improving cash flow:

  • Establishing clear payment terms with clients and following up promptly on overdue invoices.
  • Offering incentives for early payment, such as discounts or rewards.
  • Setting aside a portion of your revenue for emergencies or unexpected expenses.

Seeking Funding and Financing

If you're looking to expand your interior design business or invest in new projects, securing funding or financing may be necessary. Explore the following options to support your growth ambitions:

  • Applying for business loans or lines of credit from banks or financial institutions.
  • Seeking investment from private investors or venture capital firms.
  • Crowdfunding campaigns to raise funds for specific projects or initiatives.

Conclusion

In conclusion, reducing overheads is essential for increasing profits and improving cash flow in your interior design business. By assessing your current expenses, streamlining your operations, and embracing technology, you can optimise your business processes and achieve greater financial efficiency. Remember to continually monitor your finances, seek opportunities for cost savings, and invest strategically in your business's growth.

Key takeaways:

  • Assess your current expenses to identify areas for cost-saving.
  • Streamline your operations and embrace technology to increase efficiency.
  • Manage cash flow effectively and explore funding options for growth.
Client Collaboration Digital Toolkit For Interior Designers
Sophia Angel Lou Quiachon
April 22, 2024
interior design
client communication
Which among these project management tools is your favourite?
Digital collaboration tools, Interior design software, Client collaboration platforms, Online project management tools, Interior design client communication, Interior design client engagement, Interior design client collaboration software, Online client collaboration tools, interior designer, interior design business

The world of interior design thrives on strong client engagement. In today's fast-paced world, traditional methods can feel outdated. If you're not using smart digital collaboration tools, you're missing out.

By using client communication software for interior designers, you can transform interactions, streamline workflows, and foster collaboration. This enhances the design experience, leading to happier clients, higher project satisfaction, and a thriving interior design business.

This article will explore...

  • Why client collaboration matters to your interior design business
  • The best digital tools to support client collaboration

Why client collaboration matters

Client collaboration in interior design involves a continuous partnership between designer and client. Regular communication and feedback are crucial for successful collaboration. Together, you refine the design to align with their vision, needs, and goals, preventing costly revisions.

Technology continues to revolutionize interior design. Digital collaboration tools and cloud-based software enable real-time collaboration, making communication seamless. Now, you can interact, share 3D designs, and receive feedback within a single platform, ensuring alignment throughout the project.

5 best collaborative digital platforms for interior designers

With numerous client collaboration platforms available to interior designers, choosing the right one can be challenging. To make your choice easier, here's a quick list of essential online client collaboration tools for every interior design business.

Visualist

Save time, automate tasks, and do more of what you love with Visualist.

If you're seeking a user-friendly and visually appealing client collaboration platform, give Visualist a try!

Visualist offers dedicated client hubs, integrated business management tools, and to-do lists to efficiently track projects by priority. It features an AI assistant for automating tasks such as creating proposals, invoices, and questionnaires. Plus, Visualist enhances the design process with advanced algorithms like object detection, smart collaging, and AI-powered search capabilities.

Everything you need in one integrated space—no more switching tabs.

Typeform

Make forms worth filling out with Typeform.

Tired of uninspiring, traditional forms that fail to engage? Typeform revolutionizes client interactions with interactive experiences on par with conversations. Whether it's a captivating signup process, an engaging feedback survey, or a style quiz uncovering your client's preferences—Typeform makes it possible.

Typeform's conditional logic adapts questions based on initial responses, enhancing interior design client engagement, boosting completion rates, and capturing richer data. Plus, easily embed your forms on your website for improved accessibility and organization—say goodbye to lost emails!

Google Drive

Access your design and business files anytime and anywhere with Google Drive.

Google Drive consolidates all project documents—floor plans, mood boards, material samples' photos, and communication threads—in one accessible hub. Designers can grant access to documents such as design plans or mood boards, enabling clients to leave comments at their convenience.

It automatically tracks changes, allowing both designers and clients to monitor document revisions and revert to previous versions if necessary. Integrated with cloud-based design tools, designers can upload revisions directly to Drive. Clients can provide precise annotations and feedback within the document itself.

Dropbox

Bring your entire workflow together on Dropbox.

Dropbox serves as a central hub for all project files—design plans, mood boards, reference images, and communication threads. Certain Dropbox plans support simultaneous editing, allowing designers and clients to collaborate in real-time on documents such as mood boards or design notes.

Unlike Google Drive, Dropbox prioritizes file storage and sharing at a more affordable price point. This makes it an excellent choice for those managing projects on a tighter budget.

Zoom

Reimagine interior design client engagement and collaboration with Zoom.

Zoom proves invaluable for initial consultations, brainstorming sessions, or design presentations where visual cues and real-time reactions are crucial. Communicating complex designs with just words and images can be challenging.

Face-to-face interaction via Zoom fosters richer conversations between designers and clients compared to written communication alone. It enables designers to share design plans, mood boards, and 3D renderings through screen sharing, facilitating immediate client feedback and questions in real-time.

Streamline your business with the latest digital collaboration tools

If you haven't yet embraced smart digital collaboration tools, you're missing out on significant benefits. Integrating these tools into interior design workflows enhances client collaboration by streamlining communication, offering real-time updates, and promoting transparency. This not only boosts efficiency but also enhances interior design client engagement and leads to cost savings.

Quick list of the top-performing client collaboration platforms:

  • Visualist
  • Typeform
  • Google Drive
  • Dropbox
  • Zoom
How To Create Templates For Interior Design Client Questionnaires
Sophia Angel Lou Quiachon
April 22, 2024
No items found.
AI tools can be used to streamline your client onboarding process and create better relationships with your clients. Learn how.
Interior designers, interior design business, Typeform, Client Engagement, client relationships, AI tools interior designers, digital tools interior designers, automation, automate design process

The interior design industry thrives on innovation. Designers constantly seek fresh ideas to create stunning spaces. In today's AI-driven era, there's a rapid evolution of digital tools tailored for interior designers, aimed at enhancing client engagement and simplifying the design process. One such tool is Typeform.

In an industry where first impressions are crucial, Typeform revolutionizes how interior designers interact with clients. It automates operations and fosters stronger client relationships by crafting user-friendly interior design consultation forms that clients genuinely find valuable and enjoyable to complete.

How does Typeform revolutionise the way interior design businesses connect with clients? This article explores...

  • How tools like Typeform can be used for interior designers
  • The benefits of using templates for your interior design business
  • The power of AI-assistant tools in growing your interior design business

Is Typeform a useful tool for your interior design business? Let's find out.

What is Typeform?

Before impressing clients with your design skills, it's crucial to grasp their vision thoroughly, laying a solid groundwork for the project. This is where Typeform proves invaluable.

Typeform offers interior designers an online questionnaire tool that replaces conventional, uninspiring forms with interactive experiences resembling natural conversations. Using conditional logic, it adapts questions based on clients' initial responses, boosting completion rates and providing deeper insights into their preferences and requirements.

Ways to use Typeform as an interior designer

Beyond initial consultations, Typeform also lets you create all types of forms for various purposes. You can create design preference quizzes to understand a client's style in a fun and interactive way. Build feedback surveys to gather valuable insights on your proposals and completed projects. Or set up easy-to-use signup forms to streamline the registration process for events.

Practical uses of Typeform in interior design:

  • Client data collection. Simplify the intake process with interactive Typeform questionnaires. Create visually appealing forms to gather crucial project details like space function, preferred styles, and budget constraints. Utilize conditional logic to customize questions based on initial responses, ensuring a personalized and engaging experience for clients.
  • Feedback management.  Enhance client satisfaction with Typeform's feedback surveys throughout the project lifecycle. Tailor questions to gather insights on specific design aspects and functionality. Integrate Typeform seamlessly with a variety of apps to analyze survey data, identify trends, and refine your design approach accordingly.
  • Lead generation. Boost client engagement by embedding Typeform client questionnaires for interior designers on your website. This user-friendly approach simplifies the client outreach process, encouraging more inquiries and effectively organizing client information for streamlined follow-ups.
  • Event promotion and registration. Drive participation in design workshops and client events with attractive Typeform registration forms. The intuitive interface facilitates effortless sign-ups, enhancing event visibility and ensuring higher attendance rates.

Final verdict: Is Typeform worth it?

If you're seeking a reason to invest in Typeform, this is it!

Typeform is an innovative AI tool for interior designers, simplifying client interactions with user-friendly forms. It replaces traditional forms with engaging, conversational experiences, enabling designers to gather detailed client preferences and streamline processes. From initial data collection to lead generation and event registrations, Typeform boosts client engagement and automates business operations for interior design professionals.

I Spy With My Little Eye: A Fake Wedding Enquiry!
April 22, 2024
wedding planning
business admin
Keep you and your wedding business safe from scams by learning to spot the signs of fake enquiries.
Fake wedding enquiry, Wedding planning caution, Spotting wedding scams, Authenticating wedding vendors, Safe wedding planning

Another client enquiry, wedding bells are ringing—oh wait, or are they alarm bells!

All professionals in the wedding industry know that fake enquiries and attempted scams are rife—even industry leading platforms such as The Knot have been accused of sending out fake enquiries to their users in order to boost revenue and user retention.

In order to keep your wedding planning business secure, you'll need to keep a look out of fake client enquiries that waste your time and resources. Let's work together to stop wedding scammers and promote safe wedding planning for all.

In this article, you'll learn how to protect your wedding planning business (and your time!) by exploring...

  • The signs of a fake client enquiry
  • How to validate a wedding enquiry
  • How to cope with scams and fake enquiries
  • Examples of real vs. fake wedding client enquiries

What are fake wedding client enquiries?

A fake wedding enquiry (also known as a scam) is a deceitful request for wedding planning services, typically made with the intent to mislead or manipulate the recipient. Such enquiries involve fake names and details about the wedding, and always sound too good to be true.

Most wedding planners receive at least one fake enquiry throughout their career. But unfortunately false enquiries for some, it's a daily occurrence—a random email drifts into your inbox offering you a huge wedding project. Except, it's the same email over and over again under a different name. Scam alert!

People send fake enquiries for various reasons. Some individuals seek to gather information for malicious purposes, such as identity theft or fraud. Others may be conducting research for personal gain, competitive analysis, or simply for entertainment. In some cases, fake enquiries may be part of a larger scam or scheme aimed at exploiting wedding vendors or planners.

Despite the rampancy of wedding enquiry scams, a lot of planners still fall for them. Especially, new wedding planners who are hungry for new leads. The potential consequences of falling for a fake enquiry are profound. It's frustrating. Not only can it waste valuable time and resources, but also cause privacy breaches and financial losses.

7 signs of a fake wedding enquiry

On the bright side, fake enquiries always have distinguishable characteristics and often follow a pattern. Protect your wedding planning business by keeping an eye out of the following signs of a fake wedding enquiry:

  • Same email, different sender. If you receive the exact same email under different names or wedding details, it's a major red flag. Scammers often work on a copy-paste system so fake enquiries usually follow a certain template.
  • Everything is rushed. If the enquiry seems overly urgent or rushed, proceed with caution. Genuine wedding planning enquiries typically involve careful consideration and planning, while scammers will try to book the most expensive service as soon as possible with no questions asked.
  • Poor grammar and spelling. Fake enquiries often contain noticeable errors in grammar and spelling. Be wary of messages that seem hastily written or lack coherence.
  • Mismatched email address. Pay attention to discrepancies between the sender's name and the email address used. For instance, if the sender claims to be named Sarah but the email address is something unrelated like "businessname123@gmail.com," it's most likely a scam.
  • Requests for personal information. Be cautious if the enquiry requests unnecessary personal information, such as your bank account details or social security number. Legitimate enquiries should focus on wedding details, not personal data.
  • Refuses to discuss via voice or video calls. Fake enquiries may avoid direct communication through voice or video calls. If the sender insists on communicating solely via email or text, it could be an attempt to hide their identity.
  • No budget limit or "overpayment" issues. Be wary of enquiries that don't specify a budget or raise concerns about overpaying for services. Scammers may use these tactics to manipulate vendors into accepting fake cheques.

How to verify an enquiry

While there is always a risk of receiving fake enquiries, that doesn't mean everything is a scam. In fact, some genuine clients simply like to follow templates in their enquiries to make sure they cover everything. Plus, clients naturally enquire with several planners and vendors to find the ones that best suits their needs.

Four ways to verify a wedding enquiry...

  • Do a 'legitimacy check'. Ask your other wedding planner friends or acquaintances if they've received a similar email before. If it's a fake enquiry, then they've most likely contacted other local vendors under a different name.
  • Verify business credentials. Confirm they are who they say they are by searching for their socials or professional profile. If it's a real person, you should find at least one profile that verifies their identity.
  • Authenticate wedding vendors. Reach out to other vendors or service providers mentioned in the enquiry to cross-reference information and gather feedback. Like this, you can verify if they have booked with these vendors or not.
  • Invite them on a voice or video call. Request a voice or video call with the potential client to directly discuss the details and verify their identity. Genuine clients should be willing to engage in real-time conversations to discuss and address any concerns.

Real vs. Fake wedding enquiries

Planning a wedding is a whirlwind, and sifting through genuine enquiries from tire-kickers can be a time-consuming hassle. So here's a quick guide to help you separate the "I do's" from the "don't bothers."

Real client enquiries are personalised

Foremost, a genuine couple will personalise their message. They'll mention details about their wedding date, venue (if chosen), or guest count. They might even express specific questions, compliments on your work, or come clean about knowing nothing about where to start.

Fake enquiries, on the other hand, will often be generic greetings like "Dear Sir/Madam" or even lack a salutation altogether. The body of the email might be a copy-and-paste job sent to multiple vendors, mentioning nothing about your specific services.

A real wedding enquiry should be something like this...

"Hi [name],

I stumbled upon your portfolio on Instagram and was captivated by your stunning floral arrangements! My partner and I are planning a romantic garden wedding with an expected guest size of 50-100 in May 2025. Could you please provide us with more information about your availability and wedding packages?"

Not like this...

"Hello dear,

I hope this message finds you well. I am writing to inquire for your wedding planning services. Please send me details and I hope to get a good package that is best for our needs."

Real enquiries have clear budget limits

Couples with a genuine desire to book you will often mention a budget range or at least indicate their budget as a consideration. This opens a conversation about how your services can fit their needs. They could say...

"We have a budget of $20,000 for our wedding and are hoping to find vendors who can help us create a memorable day within this range. We value quality and creativity and are open to suggestions that align with our budget and vision."

On the other hand, fake enquirers are always rich. They will most likely agree with whatever rates you declare and rush to payment with no questions asked.

Seth Kaye shares his experience of a "no-budget client enquiry".

Real client enquiries are realistic

Couples who are serious about booking with a wedding planner are never in a rush. Understanding how much needs to get done for a wedding, their wedding dates are usually around six months to a year ahead. They should also be open to a few consultations and might ask for your availability or suggest a timeframe for a call to discuss the details.

A genuine enquiry might say...

"My partner and I are beginning to plan our wedding, which we're hoping to hold next summer. We're taking our time to explore different venues and vendors to ensure we find the perfect fit for our special day. Could you please provide us with more information about your services and availability?"

Conversely, fake enquiries often exhibit a sense of urgency with requests for immediate responses or services. This rushed demeanor may indicate an attempt to pressure vendors into making hasty decisions or overlook potential red flags. In addition, some recent scams have unrealistic requests like a 'surprise wedding.'

A fake wedding enquiry might say...

"Need wedding planner for my wedding next month, 24 May 2024. Please reply ASAP."

How to deal with a fake wedding enquiry

Unfortunately, there's no way for you to prevent spam or fake enquiries. Some platforms like WeddingWire can help by alarming you of potential scams, but it's not always a guarantee.

Firstly and most importantly, what you can do is ignore these enquiries. As soon as you've verified that it's a fake, cut contact with that person altogether. Better yet, mark them as spam and block their emails.

Secondly, never open attachments from enquiries. All wedding details can be typed within the email or discussed directly via call. There shouldn't be a need for you to open attached files.

Thirdly, verify everything. Search up the enquirer's name and social media, and try to find as much information as possible before responding. This applies for payments as well, as they can send you fake cheques and receipts.

Pro Tip: If you do fall for a fake wedding enquiry, report the scammer to the authorities and get in touch with a lawyer. The perpetrator can be sentenced under the Fraud Act 2006 under false representation or obtaining services dishonestly.

TLDR: Fall in love, not for wedding scams

Wedding planning is a fulfilling career. However, just like any other business, it is fraught with challenges like the rise of fake wedding enquiries targeting wedding planners and other vendors. These often use fake names, lack personalisation, and exhibit rushed behavior.

As a wedding planner, it's essential to spot even the tiniest of red flags to keep your wedding business safe. The most common signs are requests for personal information, refusal to engage in voice or video calls, poor spelling and grammar, and unrealistic budget offers.

To verify enquiries, make sure to check with other planners, verify the enquirer's business credentials, authenticate vendors, and invite them on a call to discuss details directly. Always remember, it's better to be safe than sorry!

Meet Palazzo: The Latest AI-Powered Interior Design Platform
Sophia Angel Lou Quiachon
April 22, 2024
interior design
The latest AI-powered design tool Palazzo makes us ask the question: is the future of interior design AI-powered?
AI-powered design tools, Palazzo, Interior design technology, Automation in design, AI impact on creativity, Efficiency in interior design, Technology integration, Design software advancements, Future of interior design, Professional designers and AI, Customisation with AI

AI-powered design tools are reshaping the future of interior design. With a common goal of making the design process faster and easier, we're seeing a steep upward trend in the number of AI-powered design tools hitting the market.

One of the most exciting innovations is Palazzo—a new AI-design tool created by Venus Williams, Raffi Holzer, and Edward Lando. This platform promotes design automation by utilising cutting-edge generative data to craft designs. It uses a three-step process to do this. You upload a photo of a space, describe your vision to Vinci, Palazzo's AI assistant, and it generates a 3D visualisation of your ideal space with just the right furniture, decor, and colour schemes.

Palazzo is a ground-breaking leap forward in interior design. This article explores...

  • The benefits of Palazzo to an interior design businesses
  • A closer look at Palazzo and its features
  • The future of AI in the interior design industry

Should interior designers incorporate Palazzo in their design process? Let's find out.

Why interior designers should use Palazzo

Palazzo has shaken the interior design industry, and for good reason. Not only does it shorten an hours-long process to just a few minutes, but it also streamlines the client consultation process.

Four benefits of Palazzo...

  • Communicate and collaborate with clients easier. Palazzo is making it easier to understand your clients' vision with its very own Aesthetic DNA Quiz. In just 2 minutes, you'll discover your client's personal design DNA which you can benchmark moving forward. No more back-and-forth emails just to find out what they like!
  • Redesign spaces efficiently. Whatever your idea may be, you can make it happen with Palazzo. Experiment with styles by sharing your ideas with Vinci and choose between four versions per design prompt. You can also use its segmentation feature to redesign only specific areas of an image.
  • Save time and money. Palazzo can redesign a space within minutes, saving interior designers hours on the visualisation process. This reduces the need for manual labour and extensive trial-and-error.
  • Generate ideas. We, humans, may run out of ideas, but Palazzo does not! With its database of all possible interior styles, you can ask Vinci to give you recommendations. Ask Vinci for advice on style, colour, furnishings, and more.
Asking Vinci for sophisticated interior design ideas. Try Palazzo.

Potential drawbacks of Palazzo

Even with as many AI-powered digital tools as there are available, there are still a stigma surrounding these design software advancements. Especially when considering the impact of AI on creativity.

Now, this skepticism is valid. Interior designers only want what's best for the industry, and even the revolutionary Palazzo has its own drawbacks that you should know about.

  • Lack of personal touch. Because it is AI-driven, some users may feel that the platform's recommendations lack the nuanced understanding and personalisation skills that a human designer possesses. The designs could feel impersonal or generic, particularly for clients seeking a highly customised and bespoke experience.
  • Design limitations. Advanced AI doesn't mean perfect. Palazzo has inherent limitations in its ability to cater to complex design requirements or unconventional design concepts. Sometimes, the designs may have flaws and the results may not quite be what you could be looking for. As a result, designers may find themselves constrained by the platform's algorithms, limiting their creativity and ability to explore innovative design solutions beyond the scope of the platform's capabilities.
  • Loss of creative flair. While the platform offers curated suggestions and recommendations based on client preferences, there is a possibility that designers may become overly reliant on these automated features, resulting in designs that lack originality or creativity. Designers may find themselves tempted to prioritise convenience and efficiency over creative expression, potentially compromising the unique artistic vision that sets their work apart.

Palazzo: A closer look at its features

If you're curious about how the Palazzo AI works, then you're in the right place. We tried the digital platform ourselves and one thing is for sure—the future of interior design does look bright with Palazzo.

First of all, let's talk about customisation with AI. The Palazzo process always starts with the Aesthetic DNA Quiz. It's a two-minute assessment that let's you know what your client is looking for in terms of interior style, colour scheme, and overall mood. This means less discussions and second-guessing. It's as easy as sending them the quiz, having them fill it out, and checking the results afterwards.

Clients also have the option to upload an image of a room they like to incorporate it's style in the room they're looking to renovate. Your Pinterest boards are finally getting put to good use!

We tried this feature ourselves using this image as inspiration...

...and here is the before and after design it created. Quite brilliant, right?

Before

 

After

On the other hand, Palazzo definitely has several areas that need improvement. The platform often falls short at the face of highly complex requests, which is quite understandable given that it's not a human designer.

Keep an eye out for Palazzo's latest design software advancements. Particularly, the segmentation feature that's currently in the Beta testing phase. This upcoming feature let's you select the specific areas or items you want to change or work on, which allows for more detailed designs!

The role of interior designers in this AI-age

It's important to remember that professional designers and AI are not enemies. The role of interior designers are still as valuable, even with the birth of new digital tools. AI-powered tools are merely a product of technology integration and are not made to replace the irreplaceable role of human interior designers. In fact, it's safe to say that human expertise is now in greater demand.

Palazzo's true power lies in its ability to empower designers and increases the efficiency of the interior design process. Whilst Palazzo's AI capabilities can streamline initial consultations, generate personalised design options for clients, and explore new design possibilities, it will never be perfect. An experienced designer can fill in these gaps and translate personal needs and preferences into a space that is not only beautiful, but also functional and reflects the personality of the homeowner.  

Ultimately, the future of interior design will continue to shine bright with the collaboration of AI tools and the expertise of human designers.

Should you incorporate Palazzo in your design process?

Overall, Palazzo is a wondrous platform that no interior designer should judge without trying. With its AI-powered features, it streamlines client communication, efficiently redesign spaces, and automates idea generation. This saves interior designers the money and effort spent on 3D visualising spaces, and frees up more time for meaningful consultations.

While it has a multitude of benefits, there are still designers who remain skeptical about AI affecting personalisation and creativity. Platforms like this can lead to over-reliance on AI tools and may result in low-quality designs.

However, keep in mind that these technological advancements are not made to harm designers. In fact, it is developed with the goal of making things easier for them. The collaboration between AI tools, like Palazzo, and human designers ensures a bright future for interior design—one where technology complements and empowers human expertise rather than replacing it.

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